We offer free returns within 30 days for a refund (Canada, US, and Australia). Please note we need to receive your returned piece back at our facility by the end of this 30-day window. Also, make sure that all original tags are attached, original packaging is intact and there are no signs of wear on any of the jewelry. Keep in mind that engraved pieces are not eligible for return or exchange. Be sure to check out the Engagement FAQ's section for more details on the Engagement return policy.[Holiday Return Policy] If you’ve placed your orders between November 1 and December 10th, 2019 you will have until January 10th, 2020 to return your unwanted product(s) back to us. Keep in mind that your product(s) must be received in our facilities by January 10th, 2020 (any time after this period, your return may not be eligible for a refund). All orders placed on and after December 11th, 2019 will be eligible for our regular 30-day return policy.[Stacking Sets] All products in set must be returned together in order to be eligible for a return.